Padubet Privacy Policy

1. What Information Do We Collect?

Padubet collects various types of information when you register, log in, or use our platform. This includes information you provide directly and information collected automatically during use.

Account Information: Username, email address, phone number, date of birth, and identity verification information required during registration or withdrawal processes. This information is necessary for us to securely create and manage your account.

Payment information in MYR: Details related to deposit and withdrawal transactions including the payment methods used (Boost, Maybank2u, Touch 'n Go eWallet, or CIMB Clicks), transaction amount in Malaysian Ringgit, and transaction timestamps. We do not store full card numbers or your digital wallet passwords.

Device and Browser Information: IP address, device type, operating system, browser type and version, screen resolution, and other technical data sent automatically when you access the platform. This information is used to optimize user experience and detect suspicious activity.

Usage Data: Records of activities on the platform include games played, total bets, wins, session times, and page navigation. This data is used for security purposes, service improvements, and ensuring compliance with internal regulations.

2. What Is This Information Used For?

All information collected by padubet is used solely for legitimate and necessary purposes related to platform operations. We do not use your data for unrelated purposes without your consent.

• Account Management: To create, verify and manage your account, as well as process deposits and withdrawals in MYR.
• Security and Fraud Prevention: To detect and prevent unauthorized access, identity fraud, or activities that violate the platform’s terms of use.
• Service improvements: To understand usage patterns, enhance the interface, and tailor the user experience to be more relevant.
• Communications: To send transaction notifications, account information, policy updates, or responses to customer support inquiries.
• Legal Compliance: To comply with applicable legal and regulatory requirements, including requests from legitimate authorities when necessary.

5. Sharing Information with Third Parties

Padubet does not sell, rent, or trade users’ personal information to any third parties for marketing or commercial purposes. Your information belongs to you, and we fully respect your privacy.

However, there are limited situations where user information may be shared:

• Service Provider: We work with local payment service providers such as MYR transaction processors who require limited access to transaction information to handle your deposits and withdrawals. They are bound by strict confidentiality agreements.
• Legal Requirements: If padubet receives a valid court order or official request from relevant authorities, we may be required to disclose certain information in accordance with applicable laws.
• Rights Protection: In cases where there is a threat to the security of the platform or other users, we may share necessary information with relevant parties to prevent harm or criminal activity.

6. User Rights and How to Contact Us

As a padubet platform user, you have several rights regarding your personal data which we fully respect:

• Access Rights: You have the right to request a copy of the personal information we hold about you at any time. Such requests can be made by emailing our support team.
• Right to Rectification: If your information is inaccurate or incomplete, you have the right to request correction or updates. You can also update some of your information directly in your account settings on the platform.
• Right to Erasure: You may request deletion of your personal data in certain circumstances, subject to legal requirements that may require us to retain certain records for a specified period.
• Right to Object: You may object to the processing of your data for certain purposes. Such requests will be evaluated on a case-by-case basis according to applicable laws.

This Privacy Policy may be updated periodically to reflect changes in our practices or legal requirements. Any significant changes will be communicated to users via platform notices or registered email before taking effect.

For any inquiries, complaints, or requests concerning your personal data, please contact the padubet support team via email at [email protected]. You may also refer to FAQ Section contact us for more details about account privacy and security.